Privacy Policy

At Opinium LLC (“we,” “our,” or “us”), based in New Mexico, USA and accessible at https://opinium.us, we value your privacy and are committed to protecting your personal information, especially when it comes to communication via SMS and phone. This Privacy Policy outlines how we collect, use, share, and protect your data, in line with applicable U.S. laws and wireless carrier guidelines.

1. Information We Collect

Personal Information:
We may collect your name, email address, phone number, business name, job title, and any other details you provide via forms, calls, emails, or SMS.

SMS/Phone Data:
If you opt in to receive messages from us, we may collect and store your phone number, message history, and any user responses.

Usage Data:
We collect information about how you use our website, including your IP address, browser type, pages visited, and access times.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and manage services you request

• To communicate with you by email, phone, or SMS about your inquiries or transactions

• To send you SMS messages with updates, offers, or service-related notifications, only if you have opted in

• To improve our services and user experience

• To comply with legal obligations

You may opt out of SMS communications at any time by replying “STOP.” Standard message and data rates may apply.

3. Legal Basis for Processing

We process your information based on:

• Your consent (especially for marketing or SMS communication)

• The need to perform a contract

• Legal obligations

• Our legitimate interests, such as improving services
  
  

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Trusted service providers (e.g., web hosting, email or SMS platforms like Twilio)

• Government or legal authorities, only when legally required

All third-party vendors are required to protect your data and only use it as instructed.

5. SMS and Text Message Policy

By providing your phone number and opting in, you agree to receive automated SMS messages from us. These may include appointment reminders, updates, or promotional content.

• You may opt out anytime by replying “STOP”

• You may request help at any time by replying “HELP”

We comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

6. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes stated in this policy or as required by law.

7. Data Security

We implement reasonable safeguards to protect your data. However, no online system is 100% secure. Use of our services is at your own risk.

8. Your Rights

Depending on your jurisdiction (e.g., California), you may have the right to:

• Access your data

• Request deletion of your data

• Request a copy of your information

• Withdraw your consent

To exercise these rights, email us at: info@opinium.us

9. Cookies and Tracking

We use cookies and similar tools to analyze website usage, personalize your experience, and deliver relevant ads. You can adjust cookie settings in your browser.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors. If we become aware, we will delete the data.

12. Policy Updates

We may update this Privacy Policy. The “Effective Date” will reflect the most recent changes. Continued use of our services constitutes acceptance of any updates.